PENGARUH TEKANAN PEKERJAAN TERHADAP BURNOUT MELALUI MEDIATOR RESILIENSI PADA KARYAWAN GENERASI Z PT TRIJAYA PRATAMA FUTURES

Dewi, Rismawati (2026) PENGARUH TEKANAN PEKERJAAN TERHADAP BURNOUT MELALUI MEDIATOR RESILIENSI PADA KARYAWAN GENERASI Z PT TRIJAYA PRATAMA FUTURES. Tugas Akhir (S1) - thesis, Universitas Bakrie.

	Text (COVER) COVER.pdf - Accepted Version Download (514kB)
	Text (BAB I-III) BAB I-III.pdf - Accepted Version Restricted to Registered users only Download (1MB) | Request a copy
	Text (BAB IV) BAB IV.pdf - Accepted Version Restricted to Registered users only Download (1MB) | Request a copy
	Text (BAB V) BAB V.pdf - Accepted Version Restricted to Registered users only Download (137kB) | Request a copy
	Text (DAFTAR PUSTAKA) DAFTAR PUSTAKA.pdf - Accepted Version Download (144kB)
	Text (LAMPIRAN) LAMPIRAN.pdf - Accepted Version Restricted to Registered users only Download (343kB) | Request a copy

Abstract

Penelitian ini bertujuan untuk menganalisis dan membuktikan pengaruh tekanan pekerjaan terhadap resiliensi, pengaruh resiliensi terhadap burnout, pengaruh tekanan pekerjaan terhadap burnout, serta peran mediasi resiliensi dalam hubungan antara tekanan pekerjaan dan burnout pada karyawan Generasi Z di PT Trijaya Pratama Futures. Penelitian ini menggunakan pendekatan kuantitatif dengan desain kausal. Populasi penelitian berjumlah 171 karyawan Generasi Z, dengan teknik pengambilan sampel jenuh (total sampling) sehingga seluruh anggota populasi dijadikan responden. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan analisis regresi linear, uji hipotesis (uji t dan uji F), koefisien determinasi, serta uji mediasi (Sobel test) dengan bantuan perangkat lunak SPSS. Hasil penelitian menunjukkan bahwa tekanan pekerjaan berpengaruh negatif dan signifikan terhadap resiliensi (β = -0,392; p < 0,001), resiliensi berpengaruh negatif dan signifikan terhadap burnout (β = -0,414; p < 0,001), dan tekanan pekerjaan berpengaruh positif dan signifikan terhadap burnout (β = 0,443; p < 0,001). Hasil uji Sobel menunjukkan nilai Z sebesar 4,370 (p < 0,001), yang membuktikan bahwa resiliensi secara signifikan memediasi pengaruh tekanan pekerjaan terhadap burnout. Dengan demikian, seluruh hipotesis dalam penelitian ini diterima. Temuan ini mengindikasikan bahwa penguatan resiliensi dapat menjadi strategi penting bagi perusahaan dalam mengurangi dampak negatif tekanan pekerjaan terhadap burnout, khususnya pada karyawan Generasi Z. Kata kunci: tekanan pekerjaan, resiliensi, burnout, generasi Z, mediasi This study aims to analyze and verify the effect of job pressure on resilience, the effect of resilience on burnout, the effect of job pressure on burnout, and the mediating role of resilience in the relationship between job pressure and burnout among Generation Z employees at PT Trijaya Pratama Futures. This research employed a quantitative approach with a causal design. The population consisted of 171 Generation Z employees, and a saturated (total) sampling technique was applied, in which all members of the population were used as respondents. Data were collected through questionnaires and analyzed using linear regression analysis, hypothesis testing (t-test and F-test), the coefficient of determination, and mediation testing (Sobel test) vii using SPSS software. The results show that job pressure has a significant negative effect on resilience (β = -0.392; p < 0.001), resilience has a significant negative effect on burnout (β = - 0.414; p < 0.001), and job pressure has a significant positive effect on burnout (β = 0.443; p < 0.001). The Sobel test result (Z = 4.370; p < 0.001) confirms that resilience significantly mediates the effect of job pressure on burnout. Therefore, all hypotheses in this study are accepted. These findings suggest that strengthening resilience can serve as an important strategy for companies to reduce the negative impact of job pressure on burnout, particularly among Generation Z employees. Keywords: job pressure, resilience, burnout, generation Z, mediation

Item Type:	Thesis (Tugas Akhir (S1) - )
Uncontrolled Keywords:	job pressure, resilience, burnout, generation Z, mediation
Subjects:	Management > Manajemen Sumber Daya Manusia (Human Resource Management) Management Thesis > Thesis (S1)
Divisions:	Fakultas Ekonomi dan Ilmu Sosial
Depositing User:	Rismawati Dewi
Date Deposited:	08 Sep 2026 04:59
Last Modified:	08 Sep 2026 04:59
URI:	https://repository.bakrie.ac.id/id/eprint/14351

Actions (login required)

View Item