ANALISIS FAKTOR KEBERHASILAN FINTECH PAYMENT DENGAN MENGGUNAKAN MODEL DELONE DAN MCLEAN

Silalahi, Rizal and Pramedia, Dynda Puspa (2018) ANALISIS FAKTOR KEBERHASILAN FINTECH PAYMENT DENGAN MENGGUNAKAN MODEL DELONE DAN MCLEAN. Universitas Bakrie. (Unpublished)

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Abstract

The purpose of this study to analyze the success factors of FINTECH PAYMENT at DKI Jakarta by Delone and McLean Information System Success Model (D&M IS Success Model). The type of data used is primary data which obtained from questionnairs that distributed to m-payment users who domiciled in DKI Jakarta. Sampling method used in this study is purposive sampling method. A sample of 154 respondents were obtained with 25% male respondents and 75% female respondents. Data were processed by using alternative Structural Equation Modeling (SEM) method through SmartPLS software version 3. The result of this research shows that (1) system quality has a positive and significant effect on the use of FINTECH PAYMENT, (2) system quality has a positive relationship but no significant effect on FINTECH PAYMENT user satisfaction, (3) information quality and service quality has a positive and significant effect on FINTECH PAYMENT user satisfaction, (4) information quality and service quality has a negative relationship and has no significant effect on the use of FINTECH PAYMENT, (5) the use of FINTECH PAYMENT has a positive and significant effect to user satisfaction and net benefit of FINTECH PAYMENT, (6) user satisfaction has a positive and significant effect to the net benefit of FINTECH PAYMENT.

Item Type: Other
Uncontrolled Keywords: Delone and McLean Information System Success Model, FINTECH PAYMENT, system quality, information quality, service quality, use, user satisfaction, net benefit, Partial Least Square (PLS)
Subjects: Finance > Bank and Banking
Finance > Finance Management > Business Finance
Finance > Money
Finance > Public_Finance
Science Paper
Divisions: Lembaga Penelitian dan Pengembangan
Depositing User: Users 2 not found.
Date Deposited: 09 Aug 2018 02:02
Last Modified: 09 Aug 2018 02:02
URI: https://repository.bakrie.ac.id/id/eprint/1526

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