Harahap, Insan Harapan (2018) Peran PTSP sebagai Wujud Reformasi Birokrasi (The Role of PTSP as a Form of Bureaucratic Reform). Universitas Bakrie. (Unpublished)
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Abstract
The implementation of regional autonomy is expected to render a significant impact on the improvement of services to the community. In a meantime, local government is required to innovate in providing and improving the quality of service to the community. One of the service innovations created by the local government of DKI Jakarta is the One Stop Service (Pelayanan Terpadu Satu Pintu - PTSP) which is now increasingly becoming the function of Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP). An Innovation that has been done by PTSP DKI Jakarta in the form of simplification of service which includes simplification of the requirement; acceleration of service process time, clarity of service procedures, and granting the right to the public for information. Until July 2017, the economy of Jakarta continues to increase, which is marked by the achievement of investment realization of 48.6 trillion rupiahs. This figure has increased by 63.1% from the same period in 2016, which amounted to 29.8 trillion rupiahs. The presence of PTSP DKI Jakarta is a breakthrough to improve the quality of service, as a form of bureaucratic reform towards good governance.
| Item Type: | Other |
|---|---|
| Uncontrolled Keywords: | public service, bureaucracy, good governance |
| Subjects: | Political Science > Governance Relation Political Science > Local government Municipal government Political Science > Public Policy Science Paper |
| Divisions: | Lembaga Penelitian dan Pengembangan |
| Depositing User: | Users 2 not found. |
| Date Deposited: | 07 Nov 2018 06:48 |
| Last Modified: | 07 Nov 2018 06:48 |
| URI: | https://repository.bakrie.ac.id/id/eprint/2060 |
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