Items where Author is "Agustine, Alisa"
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Thesis
Agustine, Alisa (2023) PENGARUH KUALITAS LAYANAN DAN WORD OF MOUTH TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (STUDI KASUS PADA ERHA DERMA CENTER KEMANGGISAN). Tesis (S2) - thesis, UNIVERSITAS BAKRIE.