Items where Author is "Marchianto, Rifki Fitri Arif"
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Marchianto, Rifki Fitri Arif (2018) Analisis Pengaruh E-Service Quality Terhadap E-Customer Satisfaction Lazada Indonesia Dengan Instrumen E-S-QUAL dan E-RecS-QUAL. Tugas Akhir (S1) - thesis, UNIVERSITAS BAKRIE.