Items where Author is "Mazalio, Garlanda Bellamy"
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Mazalio, Garlanda Bellamy (2016) PENGARUH KUALITAS LAYANAN DAN KEPUASAN PELANGGAN TERHADAP WORD OF MOUTH (STUDI KASUS UBER MOBIL DI JAKARTA). Tugas Akhir (S1) - thesis, Universitas Bakrie.