Items where Author is "Natalia, Elia Hottua"
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Thesis
Natalia, Elia Hottua (2019) Pengaruh Kualitas Pelayanan dan Kualitas Makanan dan Minuman Terhadap Kepuasan Konsumen dan Dampaknya Terhadap Word of Mouth. Tesis (S2) - thesis, UNIVERSITAS BAKRIE.