Items where Author is "Putri, Tezsa Aprilia"

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Thesis

Putri, Tezsa Aprilia (2016) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN PADA JASA PENERBANGAN (STUDI KASUS: PT GARUDA INDONESIA (PERSERO) Tbk.). Tugas Akhir (S1) - thesis, UNIVERSITAS BAKRIE.

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