Items where Author is "Sitompul, Tabita"

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Sitompul, Tabita (2016) ANALISIS KEPUASAN PELANGGAN TERHADAP PELAYANAN STARBUCKS DENGAN MENGGUNAKAN METODE SERVQUAL DAN KANO MODEL (STUDI KASUS: Starbucks Setiabudi One). Tugas Akhir (S1) - thesis, UNIVERSITAS BAKRIE.

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