THE EFFECT OF WORK-LIFE BALANCE, COMPETENCE, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE (Study of Millennial Procurement Officers in the Ministry of Immigration and Correctional Affairs)

Fadhilah, Savira Maghfiratul (2025) THE EFFECT OF WORK-LIFE BALANCE, COMPETENCE, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE (Study of Millennial Procurement Officers in the Ministry of Immigration and Correctional Affairs). Tesis (S2) - thesis, Universitas Bakrie.

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Abstract

This study explores the impact of work-life balance, competence, and organizational commitment on employee performance, with job satisfaction as a mediating variable, focusing on Millennial procurement officers at the Ministry of Immigration and Correctional Affairs. Using a quantitative approach and Partial Least Squares Structural Equation Modelling (PLS-SEM), data were collected from 110 respondents to examine both direct and indirect relationships among the variables. The findings reveal that work-life balance has a positive and significant effect on both job satisfaction and employee performance. This suggests that employees who perceive better balance between their work and personal life tend to feel more satisfied and perform better. However, job satisfaction does not significantly mediate the effect of work-life balance on performance, indicating that this relationship operates more directly. Competence also shows a significant direct impact on employee performance, reinforcing the importance of knowledge, skills, and attitude in the workplace. However, its effect on job satisfaction is not significant, and job satisfaction does not mediate its link to performance. In contrast, organizational commitment significantly influences employee performance through job satisfaction, though not directly. This emphasizes the role of emotional connection, shared values, and loyalty in fostering satisfaction, which in turn leads to improved performance. Additionally, job satisfaction itself has a strong positive effect on performance, underscoring its central role in driving work outcomes. The study offers both theoretical and practical contributions, particularly in the public sector context. It highlights the importance of enhancing supportive work environments, recognizing employee competence, and building organizational commitment to enhance satisfaction and performance—especially among the Millennial workforce navigating the complexities of government procurement. Keywords: Work-life balance, competence, organizational commitment, job satisfaction, employee performance, millennial, SEM-PLS

Item Type: Thesis (Tesis (S2) - )
Uncontrolled Keywords: Work-life balance, competence, organizational commitment, job satisfaction, employee performance, millennial, SEM-PLS
Subjects: Management > Human Resource Management
Management > Organizational Behavior
Thesis > Thesis (S2)
Divisions: Fakultas Ekonomi dan Ilmu Sosial > Program Studi Magister Management
Depositing User: Savira Maghfiratul Fadhilah
Date Deposited: 14 Aug 2025 07:04
Last Modified: 14 Aug 2025 07:04
URI: https://repository.bakrie.ac.id/id/eprint/11815

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