EVALUASI PENGALAMAN PENGGUNA DENGAN POST-STUDY SYSTEM USABILITY QUESTIONNAIRE (PSSUQ) PADA APLIKASI HUMAN CAPITAL MANAGEMENT SYSTEMS (HCMS)

Prasetya, Agus Masdar (2024) EVALUASI PENGALAMAN PENGGUNA DENGAN POST-STUDY SYSTEM USABILITY QUESTIONNAIRE (PSSUQ) PADA APLIKASI HUMAN CAPITAL MANAGEMENT SYSTEMS (HCMS). Tugas Akhir (S1) - thesis, Universitas Bakrie.

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Abstract

The rapid development of technology has become one of the key aspects in the evolution of Information Technology. The Human Capital Management System (HCMS) application provides ease in managing employee data within a company. This study aims to evaluate user experience with the Human Capital Management System (HCMS) application using the Post-Study System Usability Questionnaire (PSSUQ). PSSUQ is an instrument designed to assess user satisfaction after interacting with a system, covering aspects of usability, efficiency, and the quality of information provided by the system. In this study, a survey method with a questionnaire was applied to a number of HCMS users to collect data regarding their perceptions of the application's performance and functionality. The results showed an Overall subscale score of 5.67, indicating significant user dissatisfaction with the system, a System Usefulness score of 5.83, showing that users found the system less helpful, an Information Quality score of 5.57, indicating that users perceived the quality of information provided by the system to be quite low, and an Interface Quality score of 5.51, showing that users felt the user interface quality was poor. It can be concluded that user satisfaction with the Human Capital Management System (HCMS) application among respondents indicates overall dissatisfaction with the application.

Item Type:	Thesis (Tugas Akhir (S1) - )
Uncontrolled Keywords:	Post-Study System Usability Questionnaire, user satisfaction, HCMS, usability, questionnaire.
Subjects:	Computer Science > Information Systems Thesis > Thesis (S1)
Divisions:	Fakultas Teknik dan Ilmu Komputer > Program Studi Sistem Informasi
Depositing User:	Agus masdar prasetya
Date Deposited:	19 Aug 2024 08:11
Last Modified:	19 Aug 2024 08:11
URI:	https://repository.bakrie.ac.id/id/eprint/9811

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