Items where Author is "Queenzharean, Fikrya Dzikrillya"
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Thesis
Queenzharean, Fikrya Dzikrillya (2017) STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT PADA CUSTOMER SERVICE PT HIJUP.COM DALAM MEMBENTUK CUSTOMER ENGAGEMENT MELALUI LIVE CHAT. Tugas Akhir (S1) - thesis, UNIVERSITAS BAKRIE.