Items where Author is "Solon, Janet Aprillea"
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Thesis
Solon, Janet Aprillea (2019) ANALISIS KEPUASAN PELANGGAN TERHADAP PELAYANAN JNE DENGAN MENGGUNAKAN METODE SERVQUAL. Tugas Akhir (S1) - thesis, Universitas Bakrie.
Other
Solon, Janet Aprillea and Wijaya, Adidarma (2019) Evaluasi Kepuasan Pelanggan JNE Menggunakan Importance-Performance Analysis Matrix. Universitas Bakrie. (Unpublished)