DAMPAK IMPLEMENTASI LMS TERHADAP KINERJA TENAGA PENDAMPING PROFESIONAL: PERAN MEDIASI KAPASITAS DAN KOMPETENSI (STUDI PADA KABUPATEN LEBAK, BANTEN)

Sari, Komala Ratna (2026) DAMPAK IMPLEMENTASI LMS TERHADAP KINERJA TENAGA PENDAMPING PROFESIONAL: PERAN MEDIASI KAPASITAS DAN KOMPETENSI (STUDI PADA KABUPATEN LEBAK, BANTEN). Tesis (S2) - thesis, Universitas Bakrie.

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Abstract

This study aims to analyze the impact of Learning Management System (LMS) implementation on the performance of Professional Facilitators (TPP) in Lebak Regency, Banten, with capacity and competence serving as mediating variables. A quantitative approach was employed using a census method involving all 134 active TPP in the region. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that LMS implementation has a positive and significant effect on both the capacity and competence of TPP. The use of LMS was found to enhance self-directed learning, digital literacy, time management, substantive knowledge of village governance, facilitation skills, and professional behavior. Capacity and competence also significantly influence TPP performance, particularly in achieving facilitation targets, meeting deadlines, improving report quality, and generating positive development outcomes at the village level. Moreover, capacity and competence significantly mediate the relationship between LMS implementation and TPP performance. This indirect effect demonstrates that LMS improves performance primarily through the strengthening of capacity and competence as key mechanisms. The results confirm that LMS serves as a strategic instrument for enhancing professionalism and performance among village facilitators, especially in regions facing geographical and digital infrastructure challenges such as Lebak Regency. Keywords: Learning Management System, Capacity, Competence, Performance, Professional Facilitators, P3PD, PLS-SEM.

Item Type: Thesis (Tesis (S2) - )
Uncontrolled Keywords: learning Management System (LMS), Capacity Development, Competence, Professional Facilitator Performance, Partial Least Squares Structural Equation Modeling (PLS-SEM), Village Governance Facilitation, Mediation Effect
Subjects: Management > Corporate Governance
Management > Human Resource Management
Education > Theory and practice of education
Thesis > Thesis (S2)
Divisions: Fakultas Ekonomi dan Ilmu Sosial > Program Studi Magister Management
Depositing User: Komala Ratna Sari
Date Deposited: 24 Feb 2026 02:15
Last Modified: 24 Feb 2026 02:15
URI: https://repository.bakrie.ac.id/id/eprint/13104

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